Privacy Policy

Last Updated: October 22, 2025

At WP Converter, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.

01

Information We Collect

We collect information that you provide directly to us, including: (1) Account information such as your name, email address, and password; (2) Payment information processed through PayPal; (3) Project files that you upload for conversion; (4) Support messages and communications; (5) Usage data and analytics about how you interact with our service.

02

How We Use Your Information

We use the information we collect to: (1) Provide and maintain our conversion service; (2) Process your subscription payments; (3) Send you important service notifications and updates; (4) Respond to your support requests; (5) Improve our service and develop new features; (6) Detect and prevent fraud or abuse.

03

Data Storage & Security

Your account information is stored securely in our encrypted database. Uploaded project files are temporarily stored during the conversion process and are automatically deleted after completion. We implement industry-standard security measures to protect your data, including encrypted connections, secure sessions, and password hashing.

04

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: (1) With PayPal to process subscription payments; (2) When required by law or to respond to legal process; (3) To protect our rights, property, or safety, or that of our users; (4) With your explicit consent.

05

Cookies & Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our service.

06

Your Rights

You have the right to: (1) Access the personal information we hold about you; (2) Request correction of inaccurate information; (3) Request deletion of your account and associated data; (4) Object to processing of your information; (5) Export your conversion history data. To exercise these rights, please contact our support team.

07

Data Retention

We retain your account information for as long as your account is active. After account deletion, we may retain certain information as required by law or for legitimate business purposes. Uploaded project files are deleted immediately after conversion, and conversion history records are retained for your reference.

08

Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

09

Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new Privacy Policy on our website and updating the 'Last Updated' date. Your continued use of the service after changes constitutes acceptance of the updated policy.

10

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our support team through the dashboard support system or email us directly.

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